Shipping & Returns
Shipment
We make sure you receive your order quickly and in perfect condition, no matter where you are. FREE SHIPPING in 2 - 5 business days.
Returns & Exchanges
We understand that sometimes you change your mind, that's why we offer you the possibility of making exchanges and returns at no cost. You have up to 60 days after receiving your product to decide if it is perfect for you.
Get in touch
We are with you every moment of your experience with us. If you have any questions or just want to chat, feel free to contact our customer service team. We love to help you and make sure you are completely satisfied. Your peace of mind is the most important thing to us!
Manufacturing
Natural Materials, Artisanal Quality
Our products are meticulously hand-carved using only select wood from sustainable sources. Each piece is unique, highlighting the grain and natural tone of the wood, ensuring that no two bracelets are the same. We complement it with high quality stainless steel details, ensuring durability and resistance. The craftsmanship is reflected in each product, offering an accessory that is both elegant and ecological.
Commitment to Quality at Every Step
Creating our products, every stage of the manufacturing process is executed with precision and care by experienced craftsmen. We begin by manually selecting the highest quality wood, ensuring each piece meets our strict standards for durability and aesthetics. We use traditional carving and assembly techniques, combined with modern technology to ensure precision and functionality. This meticulous care ensures that each product is not only a beautiful accessory, but also a reliable and long-lasting piece.
FAQ
What type of wood are the bracelets made of?
Our bracelets are made with woods selected for their durability and natural beauty, such as ebony and sandalwood. Each piece of wood is carefully treated to maintain its quality and appearance over time.
What type of steel do you use in the bracelets?
We use high quality stainless steel in our designs. This material is known for its resistance to rust and corrosion, ensuring the longevity of each bracelet.
What is your return policy?
We offer a 60-day return policy for all of our products. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange.
What guarantee do you offer with the purchase of a bracelet?
We offer a complete satisfaction guarantee on all of our bracelets. If for any reason you are not satisfied with your purchase, you can return it within 60 days for a full refund or exchange.
Are the bracelets adjustable to different wrist sizes?
Yes, our bracelets have an adjustable design to ensure a comfortable fit for any wrist size. Additionally, we provide clear instructions and tools on how to securely adjust your bracelet.
How should I care for my bracelet?
To keep your bracelet in the best condition, avoid prolonged contact with water and do not expose it to harsh chemicals. You can wipe the wood and steel gently with a dry cloth to maintain its shine.
How do you ensure that the wood used is sustainable?
We are committed to sustainability in all our manufacturing processes. The wood we use comes from responsibly managed sources, ensuring that our environmental impact is minimal.
Can I wear my wood and steel bracelet every day?
Absolutely. Our bracelets are designed to be durable and comfortable for everyday wear. The quality of the materials ensures that they can withstand everyday wear and tear.