Terms of service
GENERAL PURCHASE CONDITIONS: ONLINE PURCHASE PROCESS.
Please read these General Purchase Conditions before using the website https://www.nahdir.com/ span>, as well as the services offered by NAHDIR.
The use by the client of the services of the online store presupposes, in any case, adherence to the General Purchase Conditions in the version published at the time of the purchase order.
Therefore, it is advisable that the customer read these General Conditions before proceeding to make a purchase.
- LEGAL INFORMATION AND ACCEPTANCE OF THE GENERAL PURCHASE CONDITIONS.
1.1 Identification of the service provider.
In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the identifying data of the owner of the online store accessible at https://www.nahdir.com/ are:
- NAHDIR (hereinafter NAHDIR)
- Registered office: Calle Lirio 7B, 46024 Valencia, Spain.
- N.I.F: B67926444
- Email: info@nahdir.com
1.2 Description.
NAHDIR, through these General Purchase Conditions, offers its users and visitors the possibility of making an online purchase of accessory products, among other products; in addition to establishing communication with the user.
NAHDIR may alter at any time and without prior notice, the design, presentation and/or configuration of the Website https://www.nahdir.com/ , as well as some or all of the services.
1.3 Acceptance of the particular purchase conditions.
Access and use of the NAHDIR On-Line Store service implies on the part of the Visitor and/or the Registered User the full and unreserved acceptance of all the conditions included in these General Purchase Conditions.
These General Purchase Conditions apply to the sale of all items that NAHDIR sells through https://www.nahdir.com/< /span>, aimed exclusively at an audience over 18 years of age.
NAHDIR reserves the right to cancel a customer's access account if fraudulent, speculative or bad faith acts are detected in the use of this service.
Likewise, NAHDIR reserves in any case the unilateral right to modify these General Purchase Conditions applicable to its On-Line Store.
1.4 Purchase Limits in https://www.nahdir.com/< /span> .
For security reasons, purchases over €2,000 cannot be made.
- ONLINE PURCHASE PROCESS.
2.1 Our products, how to find them?
NAHDIR provides you with a virtual store that offers all types of products related to jewelry and accessories, organized into collections, to make it easier for you to find them.
From the home page you can access all levels of product collections through a button located at the top, and on the interior pages, through a drop-down menu that appears on the left side.
In addition, you can find products on NAHDIR through the search engine, where you just have to enter a keyword (which can be the name of the product, characteristics and even incomplete words) and click the search button.
All products have a detailed sheet, which includes a photograph, name, description and price with taxes included. The images on the website are for guidance only, the product description must be taken into account.
All prices shown are final prices, expressly including the Value Added Tax (VAT) applicable in Spain at the time of purchase, without prejudice to the fact that the user will have detailed information on the price of the product at all times.
You will also be informed of the different shipping types and delivery times, which you can select according to your needs.
You can also express your opinion about each product, see opinions from other users or even send it to a friend's email if you think they might be interested.
The prices that appear on the product sheets constitute an invitation for the customer to make an order proposal; Therefore, if there is an error in them, NAHDIR will inform the client of such circumstance and will not process the order.
2.2 Buy at NAHDIR.
In order to buy at NAHDIR it is not necessary to register previously. You only have to select the products you want and, once finished, access the Shopping Cart and finish the purchase process/process the order.
Once the order is finalized, we will ask you for a series of data, including personal data, such as Contact Data, Delivery Address Data, Shipping Method, Payment Method, in addition to accepting these General Purchase Conditions of expressly by checking the corresponding box before processing your order.
Additionally, within the Contact Data you can create a user account within NAHDIR; Registering will provide you with your next access to our page, your purchases and, as a registered Customer, you will be able to receive discounts, promotions and exclusive sales that we carry out, via email, in addition to not having to enter your data in the Contact form. every time you buy at NAHDIR.
To register as a User, enter your data in the Contact Data Form and enable the functionality of creating an account, entering an access password (with a minimum of five characters).
Once the account is generated, we will send you an email to the email address provided with a discount code for your first purchase. Order confirmations will be sent to this address.
2.3 Product availability.
The selection of products offered through our online store is valid as long as the products are visible, with available stock limits. As it is electronic commerce, the stock is updated online, so it could happen, eventually, that during the purchase process the stock runs out, making it impossible, therefore, in these cases, to continue with the purchase and sale that has been started.
In the event that there is a stock outage or specific unavailability of an item, NAHDIR will contact the Customer to notify them as soon as possible and give them a new delivery time or, if it is not possible to serve them said product, proceed to order it. cancellation or offer to exchange for another product with similar characteristics and price. In any case, a delay in delivery with respect to the indicated deadlines will not entitle the Client to demand any compensation.
2.4 How is the order processed?
When we click on the process the order button (after having selected the products and units), a secure connection is established, through SSL, where you must enter a series of data in the following forms:
- Contact information.
- Delivery address information, if it is not the same as what you have provided in the Contact information.
- Shipping way.
- Way to pay.
Next, you must complete the order, accept the general purchasing conditions and process the order.
2.5 Transportation and Shipping Costs.
Shipping and/or management costs are not included in the price and will be shown to the Client before completing their purchase, depending on the shipping address of each order and the transport provider freely chosen by the Client.
Regarding the shipping method you select, delivery times are established by the transport operators with whom we work. These deadlines are calculated on business days - Monday to Friday - since NAHDIR does not ship on holidays, Saturdays or Sundays. The indicated shipping times are indicative and deliveries will be made by the agencies throughout the day.
The transportation amount will be detailed before completing the order.
NAHDIR is not responsible for any delay caused in transportation by:
- Incorrect or incomplete address.
- Do not indicate a contact telephone number.
- Transporters strikes.
- Adverse weather conditions.
If the Customer does not notice external breaks in the package when receiving it, but upon opening it observes damage due to transport, they must notify it within 24 hours and contact NAHDIR. Otherwise it will be understood that the Product has been accepted in accordance.
Once this period has passed, the transport company considers that the material sent is in perfect condition and is not responsible for any damage.
2.6 What payment methods can I use?
Payment will be made upon completion of the purchase process and will be an essential condition for its formalization. In any case, the choice of payment method is made during the purchase process on the corresponding screen.
We support the following payment systems:
- Payment by credit or debit card. Through the secure SSL connection, it connects with Stripe Gateway (https://stripe.com/es), so that the bank details are transmitted directly and securely, so that NAHDIR does not have access to them or the stores.
- Payment by bank transfer. We provide you with the account information for it in the drop-down menu. If you choose this payment method, you must keep in mind that the order is sent when the payment is confirmed by the bank, normally within 24/48 hours.
- Payment through PayPal.
The Secure Electronic Commerce system is based on the Card Issuer (bank or savings bank) identifying the card holder before authorizing payment online. NAHDIR has a debit or credit card payment system with Stripe Gateway so, once you have selected the product to buy and entered your card number, a window opens that communicates with your Bank or payment card issuer. that asks for your identification.
Your card details and password are protected by this security system from the moment they are entered. Once identification is completed, Stripe Gateway informs NAHDIR that the purchase is being made by the cardholder, so that the cardholder can complete the process. If the identification has not been successful, Stripe Gateway notifies NAHDIR so that it can proceed accordingly.
Payment through Paypal. Paypal is the global leader in online payments and is basically a secure payment system in which the user opens an account in the system that subsequently allows them to make payments in a multitude of online stores around the world, using their Credit or debit card. Paypal will be the only one that will have the Client's banking details, being an intermediary between the Client and NAHDIR.
This form of payment is immediate, at the moment the Client makes the payment, NAHDIR receives it and processes their order (after verifying that the data is correct) and is not compatible with promos.
The platform guarantees payments through Stripe https://stripe.com/es
2.7 And, if I have not made the purchase, what can I do?
If you detect that an improper or fraudulent charge has been made to the card used for purchases, you must immediately contact us and your bank; with us via email or chat, in the shortest possible time so that we can carry out the appropriate procedures. In addition, your Bank and/or the companies issuing payment methods may adopt anti-fraud measures that lead to the rejection of certain types of operations.
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NAHDIR DISCOUNT VOUCHERS AND COUPONS.
NAHDIR reserves the right to deliver gift vouchers and/or promotional or discount vouchers to users and visitors of https://www.nahdir. com/, as it deems appropriate.
To make correct use of said coupons and discount vouchers, the code must be indicated and entered at the time of formalizing the order, and it will be applied by NAHDIR before confirming payment.
Gift vouchers or promotional vouchers may be limited to a single use, it will be specified in that case. Gift vouchers or promotional vouchers will not be redeemable for cash.
Discounts are not compatible with each other, unless otherwise indicated.
NAHDIR may carry out specific promotions that aim to regulate the allocation of gift vouchers to those users who make a specific purchase, for subsequent purchases at https:// www.nahdir.com/ and within the period its validity. Outside of this validity period, the gift voucher loses its effectiveness.